Phone Counselling / Crisis Contacts & Resources

In the event of an emergency, please call 000 NOW!

What if I need support between appointments? At Clinical Psychology Victoria, we are committed to all our clients and we try our best to find a balance between client needs for flexibility of appointment times and the practicalities of our home lives. However, we are unable to provide an emergency or after hours service to clients.Below is a list of numbers and contacts that you may find helpful if you need extra assistance or help between our contact.  This is not a complete list of all mental health services, or an endorsement by Clinical Psychology Victoria of these services. This is simply a selection to assist you accessing assistance. 
LifeLine:  13 11 14

Beyond Blue:  1300 224 636

Suicide Call Back Service:  1300 659 467

SuicideLine VIC:  1300 651 251

DirectLine:  1800 888 236
Veterans and Veterans’ Families Counselling Service – 1800 011 046 
Further support and information may be obtained from the following mental health service providers:
Family Drug Help
1300 660 068 (9am – 9pm weekdays)
Gambler’s Helpline
1800 858 858 (24 hours / 7 days)
OCD and Anxiety Helpline
1300 269 438 or 9830 0533
MensLine
1300 78 99 78 (24 hours / 7 days)
Grief Line
9935 7400 (12 noon – 3am, 7 days)
Parent Line
13 22 89 (for parents of children aged from birth to eighteen)
(8am-midnight, 7 days)
Kids Helpline
1800 015 188 (for ages 5 – 25 years), (24 hours / 7 days)
Women’s Domestic Violence Crisis Service
Phone (03) 9322 3555 or 1800 015 188 (24 hours)
Sexual Assault Crisis Line Victoria
1800 806 292
Black Dog Institute
Carers Support Fund – The Mental Health Carer Support Fund aims to meet the needs of family members and friends supporting a person who is receiving services from a Victorian Area Mental Health Service.
The Australian Psychological Society also provides the general public
with resources and information about a variety of issues including the following:

You can also: 

  • talk to someone you trust.
  • contact your GP, a counsellor, psychologist or psychiatrist.
  • visit a hospital emergency department.